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Resources

TOOL

Customer Conversation Guide

Get the Conversation Guide from the book "Customer Conversations: A Product Manager's Superpower"

Download the conversation guides, checklists, and templates referenced throughout the chapters in Customer Conversations: A Product Manager's Superpower—formatted so you can actually use them. Print them. Mark them up. Scribble notes in the margins. These are not theoretical artifacts designed to sit quietly on your hard drive. They are working tools meant to travel with you into real customer conversations.

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Customer Conversation Guide
Customer Conversation Guide
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