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Articles

When to Hire Product Roles: A Guide for Growing Product Companies

Discover the key signs that it's time to bring product management and product marketing teams to grow your business.

The Real Reason Agile Created Chaos in Product Management

Learn why turning product managers into product owners was a disaster and how to fix it.

How I Measure Process Success

Processes are like software. They are defined, deployed, and revised. And they need to be measured—what’s working and what’s not?

AI is solving the wrong problems

I don’t need AI to create—I’ll do that; I need AI to take out the garbage.

What's New for Quartz

We have embedded the Quartz Open Framework into most of our offerings and were delighted to work with the Quartz team to refine a new...

How I Communicate with Leaders

It’s time to present your business plan or product strategy to your leadership. You’ve prepared too many slides, and you’ve started to...

Best Techniques for Product Training

Approach training of customer-facing teams with just-in-time information . Source: AdobeStock Instructional designers will tell you that...

Unleash the Power of Win-Loss Analysis

Win-loss analysis is one of the most powerful sources of product insights. Image by Annette Schweiz from Pixabay Few salespeople want to...

Are Internal Procedures Sabotaging Customer Service?

Is your team focused on creating a superior customer experience or crippled by internal procedures?

Use an Extended Kanban Board for Product Planning

Do you need a quick way to check and share project status? Use an extended Kanban board for planning and status. Move items from one work...

ASPIRE to Your Capabilities

The likelihood of product success dramatically increases when you leverage existing competencies.

Organizing a Product Portfolio

A portfolio or suite of products must be managed like a product with a target persona, positioning, and pricing. Image by StockSnap from...

Do We Need Product Management?

A product playbook ensures you build the product right and build the right product. Image by Jackie Lee from Pixabay Product managers are...

What Isn’t Product Management

In a well-run organization, each role has a single orientation; they either support individual customers or they support the market. ...

Design is a Skill (that I don’t have)

As a product manager, I really appreciate design. I know I’m not good at it myself, but I notice poor design literally everywhere. You’ve...

Quality Doesn’t Matter (until it does)

When you dictate the scope, resources, and date, your team has no choice but to deliver sub-par quality. Image by Lucas Jackson from...

Customer Discovery: the product leader's secret weapon

Perhaps the product leader's most important responsibility is customer discovery.

Do Product Managers Need To Be Technical?

Many job postings for product managers require computer science degrees. But is that really necessary? How technical do product managers need to be?

Standardize your team with ProductOps

ProductOps is a specialized role that normalizes the product function across all products and services.

The Ultimate Guide to Product Strategy

To have a good product strategy, identify and prioritize the product initiatives that result in company and product success.