Articles

I don’t need AI to create—I’ll do that; I need AI to take out the garbage.

We have embedded the Quartz Open Framework into most of our offerings and were delighted to work with the Quartz team to refine a new...

It’s time to present your business plan or product strategy to your leadership. You’ve prepared too many slides, and you’ve started to realize all the slides have too many words. Besides, you know they're gonna jump ahead to see the financials and ignore pretty much everything else. Image by Ronald Carreño from Pixabay How do you get and keep their attention? Tell a story. I start almost every presentation with a story that illustrates the point I want to make. Those who have had a training...

Approach training of customer-facing teams with just-in-time information . Source: AdobeStock Instructional designers will tell you that...

Win-loss analysis is one of the most powerful sources of product insights. Image by Annette Schweiz from Pixabay Few salespeople want to...

Is your team focused on creating a superior customer experience or crippled by internal procedures?

Do you need a quick way to check and share project status? Use an extended Kanban board for planning and status. Move items from one work...

The likelihood of product success dramatically increases when you leverage existing competencies.

A portfolio or suite of products must be managed like a product with a target persona, positioning, and pricing. Image by StockSnap from...

A product playbook ensures you build the product right and build the right product. Image by Jackie Lee from Pixabay Product managers are in charge of whipping up all the other departments and getting them to work together. This is to make sure that the product gets pulled forward by a coordinated team of horses, rather than torn apart by horses running in different directions.— Donald S Passman, author People in product management roles—product managers, product owners, product marketing...

In a well-run organization, each role has a single orientation; they either support individual customers or they support the market. ...

As a product manager, I really appreciate design. I know I’m not good at it myself, but I notice poor design literally everywhere. You’ve...

When you dictate the scope, resources, and date, your team has no choice but to deliver sub-par quality. Image by Lucas Jackson from...

Perhaps the product leader's most important responsibility is customer discovery.

Many job postings for product managers require computer science degrees. But is that really necessary? How technical do product managers need to be?

ProductOps is a specialized role that normalizes the product function across all products and services.

To have a good product strategy, identify and prioritize the product initiatives that result in company and product success.

3 key lifecycle stages in adopting product management: pre-product management, introducing product management, & scaling product management.

You have a roadmap for your products. Do you have a roadmap to develop the skills for your team?

Product managers and developers don't practice collaboration. Instead, they toss documents back and forth, trying to anticipate objections in advance. Sound familiar?