Articles

Customers are terrible at suggesting features but brilliant at revealing problems. Product managers who don’t hear those problems firsthand—and instead outsource discovery to AI dashboards, surveys, or sales teams—are flying blind. Success comes from discovering friction in the real world, not just crunching secondary data.

Sadly, only 21% of product managers have been trained in the practices of product management. Many more have been trained in Scrum or SAFe but that’s delivery, not strategy. It’s development, not product management.

What product managers can learn from the folks who make the product actually work for customers.

Deciding to retire a product isn't easy, but it's often necessary to keep your portfolio healthy. Here’s a comprehensive guide to making the call—and doing it right.