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Program Lessons List

Your Product Playbook

Feature Request

Release Planning Worksheet

Product Metrics

Empowering Your Teams

[mouse]

Problem Story

Phases of Availability

Collaborate on Stories

Release Brief

Readiness Status

Become Market Savvy

Balancing Schedule and Scope

Product Scorecard

Focus the Release for Impact

Sales Enablement

Manage the Backlog

Commit the Resources

The State of the Product

Backlog Dashboard

Clarify Roles and Responsibilities

is this the same as Titles and Roles in Product (PAI)

Chaos in Managing Products

[Evolution of a Company]

Optimize Your Process

[extended Quartz]

The Business of Product

Every organization has more ideas than it can afford to pursue. Learn how to quickly assess unfamiliar markets, define the right level of upfront investment, and make disciplined go/no-go decisions before committing serious resources.

Projects and Products

Not everything deserves to be a product. This lesson clarifies the difference between projects and scalable products, helping you align market problems, organizational capabilities, and differentiation into a coherent product strategy.

From Idea to Market

Most teams either improvise or over-engineer their process. This session introduces a practical decision framework for moving from idea to market—ensuring clarity on what decisions matter, when they happen, and who owns them.

The Business Role of Product Management

Product management is often mistaken for coordination or delivery. This session reframes it as a business function responsible for outcomes—defining success, making tradeoffs, and ensuring products deliver measurable value to the company and the market.

Market Insights

Insight doesn’t come from reports—it comes from synthesis. Learn how to capture and integrate signals from the market, as well as sales, support, leadership, and your own experience, then use structured thinking (and AI can help) to identify patterns that inform strategy.

Four Types of Customer Conversations

Not all customer input is equal. This lesson outlines four essential conversation types—persona definition, problem discovery, solution validation, and win/loss—and how each reduces risk and sharpens decision-making across the product lifecycle.

The One-Page Business Case

Before you fund anything, define it. The Product Brief forces clarity on the problem, market, value, and business potential—turning vague ideas into decision-ready opportunities without overbuilding a full business case too early.

Profitability Matrix

Have you heard of "star products" and "cash cows"? It's a great technique for funding new initiatives. We’ve adapted our Profitability Matrix from the Growth Share Matrix, developed in 1977 by consultants at the Boston Consulting Group. In our version, the vertical is potential for growth; the horizontal is product profitability. It provides a simple way to think about your products and help you determine how (or if) to invest in them.

Product Scorecard

Most product data is fragmented and inconsistent. The Product Scorecard consolidates key metrics—market, revenue, profitability, and performance—into a standardized view, enabling leaders to compare products and make portfolio decisions with confidence.

Validate the Opportunity

Bring Problems to Life with Personas

Competitive Strategy

ASPIRE plus Competitive Analysis

Win-Loss Analysis

Discover Market Problems

Manage the Portfolio as a Product

A portfolio should tell a clear story to the market. Learn how to define your portfolio like a product—target segments, value proposition, and differentiation—so your offerings work together strategically instead of competing for attention and resources.

Portfolio Scenarios

As portfolios expand, they often become incoherent. This lesson outlines five practical strategies for managing a product suite—clarifying where to focus, what to rationalize, and how to align offerings to distinct markets and growth objectives.

Portfolio Growth Matrix

Use the Portfolio Growth Matrix to identify where each product is positioned by market/persona, and where the opportunities exist for paid options, new products, and new personas. Identify the risks involved as you move outside your current product and market boundaries.

Portfolio Alignment

This session brings your portfolio into focus, helping you resolve competing priorities, clarify direction, and ensure teams are working toward the same strategic outcomes.

ASPIRE to your Capabilities

Strategy without capability is wishful thinking. Using the ASPIRE model, this lesson helps you assess where you’re strong, where you’re exposed, and which capabilities you must build, buy, or strengthen to execute effectively.

Gain Alignment

Methods for Validation

Build, Buy, Partner

Not every opportunity can or should be built internally. This lesson provides a structured approach to evaluating build, buy, and partner options—ensuring decisions are driven by capability, speed, and strategic advantage, not default behavior.

Prioritizing for Business Value

You can’t do everything—and pretending you can is expensive. Learn a practical approach to prioritization that balances customer impact with business value, enabling disciplined tradeoffs and clearer “no” decisions across the portfolio.

Product Roadmap

Portfolio Roadmap

A portfolio roadmap brings order to change. Define how your products will evolve—what to invest in, what to merge, and what to retire.

Present the Case

“We Have Too Many Products”

Growth often creates portfolio sprawl. Through a case study of a dramatic turnaround, this lesson shows how disciplined portfolio decisions—what to keep, fix, or kill—restore focus, improve profitability, and reallocate resources to higher-value opportunities.

Portfolio Optimization

You simply don’t have the resources to maintain overlapping or aging products indefinitely—at least not at a level that keeps them competitive. A strong portfolio isn’t about more; sometimes it’s about less. It’s about choosing deliberately—and having the conviction to follow through.

Optimization Scenarios

Portfolio optimization moves from analysis to action, resulting in clear portfolio decisions. Tackle product overlap, consolidation, and exit decisions. The focus is on making tough calls with confidence and aligning stakeholders around a coherent plan forward.

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